We help leadership decide where AI matters, build a roadmap the business can act on, and change how work gets done. Start with a workshop or assessment, then keep us at the leadership table through an embedded monthly partnership.
We build agents, document pipelines, internal tools, and custom platforms around real workflows. Choose a scoped project build or place a senior AI engineer inside your team on a monthly basis.
Models are capable. Tools are everywhere. The hard part is choosing the right work, getting people to change their habits, and putting reliable systems into production.
A pilot that never changes a workflow is still a pilot. A license nobody uses is still overhead. The companies pulling ahead are connecting leadership decisions to deployed systems.
Selected companies we've worked with
Client voices
What happens when we show up.
“Within 60 days, we went from zero AI strategy to three pilots running in production. The speed and clarity they brought was unlike any consulting engagement we've experienced.”
COO, National Retailer
“They didn't just give us a slide deck. They sat with our teams and built the solutions alongside us. That hands-on approach made all the difference.”
VP Operations, PE Portfolio Company
“The leadership facilitation session completely changed how our executive team thinks about AI. We went from fear and skepticism to a shared vision in a single day.”
CEO, Regional Law Firm
Results
Proof in the work.
Strategy earns its keep when the plan gets approved, the system ships, or the way people work changes.
Research & Professional Services
$1B Research Organization
$24M roadmap, board-approved
We interviewed stakeholders across the organization, assessed AI readiness, built the governance model, and designed a multi-year roadmap. The board approved the resulting $24M transformation plan.
$24M
Roadmap approved
3
Delivery phases
Board
Final approval
Retail
$600M National Retailer
100+ opportunities, agents deploying quarterly
We embedded with a 310-store retailer, interviewed every department, and scored more than 100 AI opportunities. The work now continues through an ongoing transformation partnership and embedded AI engineering.
100+
Opportunities mapped
310
Store locations
Quarterly
Deployment cadence
Private Equity
PE Firm
Portfolio-wide AI training & board-level strategy
We built AI literacy across a private equity firm and its portfolio through executive training, board presentations, and an HR summit. The work became a repeatable model for portfolio-company AI readiness.
Board
Strategy sessions
Portfolio
Wide training
3
Training tracks
Commercial Real Estate
Multi-Model Document Extraction
78% to 95%+ accuracy, 40% cost reduction
We built a document pipeline that routes different work to the model best suited for it. Extraction accuracy rose from 78% to more than 95%, while processing costs dropped 40%.
95%+
Extraction accuracy
40%
Cost reduction
Multi-model
Architecture
Legal
Law Firm AI Partnership
Governance, legal AI pilot, cloud migration support
We joined the leadership team as its embedded AI partner. The work covered stakeholder interviews, an AI governance policy, a legal AI pilot, and support for a cloud document-management migration.
Governance
Policy created
Pilot
Legal AI evaluation
Cloud
Migration support
Professional Services
Custom AI Platform
Multi-tenant SaaS with AI-powered parsing & screening
We built a multi-tenant recruiting platform with AI-powered job parsing, candidate screening, and pipeline management. It is a working product, not a prototype or a slide deck.
Multi-tenant
SaaS platform
AI
Parsing & screening
Production
Deployed system
The Signal
What we are seeing inside the work.
Robbie's notes on AI, adoption, and what changes when companies move beyond experiments.
Weekly notes on what is working, what is getting stuck, and what we are learning while helping companies put AI into practice.
Week of July 13, 2026
The Approval Process No One Wants To Simplify
“Every complicated legacy workflow feels like a requirement until you ask whether anyone would design it that way from scratch.”
Reviewed an integration with a client this week where the sticking point wasn't the technology, it was the approvals. They had a legacy system with sign-off rules layered by location, by role, and by individual person, with rules about which rule wins when they conflict. The team treated all of it as a hard requirement because it was how they had always worked. We can build almost any of it, but building the per-person exceptions on top of the per-office logic makes the whole thing brittle. What I kept wanting to ask was whether they actually needed it, or whether they were just carrying it forward. Every complicated legacy workflow feels like a requirement until you ask whether anyone would design it that way from scratch. Migrating a process is a good moment to question it.
Process AutomationChange ManagementSystems Integration
Week of July 6, 2026
They Never Planned To Run A Software Shop
“A client who had never written a line of code suddenly needed opinions on repositories, key rotation, and enterprise licenses, and none of that was on their radar a year ago.”
Spent time with a client this week working through the plumbing of building software, something they never set out to do. We were sorting through version control, how to store API keys safely, whether to buy the basic enterprise license or the fancier one. A client who had never written a line of code suddenly needed opinions on repositories, key rotation, and enterprise licenses, and none of that was on their radar a year ago. What struck me is how fast an organization crosses from we do not build software to we have a development practice with governance questions. AI lowered the cost of starting, but it did not remove the operational weight that follows. Once you ship something real, you inherit all the unglamorous parts. The build got cheaper. The responsibility did not.
AI AdoptionSoftware DevelopmentChange Management
Week of June 22, 2026
The Specialty Consultant Is Becoming Optional
“The deal used to be you pay the expert half the upside, now it's an AI tool plus the one person inside who actually knows your business.”
Sat in on an assessment review where a client asked who they should hire for a narrow optimization problem. The honest answer surprised them. I told them about a recent project where a company had once paid a domain specialist a large cut of the savings he negotiated for them. This time around, the work got done by me plus the right tools, paired with their internal person who understood how things actually worked. The deal used to be you pay the expert half the upside, now it's an AI tool plus the one person inside who actually knows your business. The expensive part was never the knowledge. It was the access and the time to apply it. Both of those just got a lot cheaper.
AI AdoptionConsultingWorkflow Automation
Week of June 15, 2026
The Person Who Refused To Use AI
“It's a bit of a Pandora's box, there's no closing it now, and the question becomes whether you'd refuse to flip on a light switch.”
Reviewed a rollout with a client this week where someone on the team declined to participate in testing a new tool, citing ethical and environmental concerns. The manager wanted to know how to handle it without steamrolling the person. I don't have a clean answer, and I said so. It's a bit of a Pandora's box, there's no closing it now, and the question becomes whether you'd refuse to flip on a light switch. The comparison I keep coming back to is electricity arriving a century ago. You could opt out, but it was everywhere, and opting out mostly meant sitting in the dark. The honest move is to actually hear the concern first, then explain how little the tool changes their day, before deciding anything.
AI AdoptionChange Management
Week of June 8, 2026
Microsoft Keeps Almost Getting There
“If we were building this on Claude, we'd be on version three by now. With Copilot Studio, we're still trying to get the thing to show up in the app.”
Spent part of this week helping a client get a custom Copilot agent working inside Microsoft Teams. Should have been simple. It wasn't. The agent showed up in the web version but not the desktop app. Permissions kept resetting. The publish flow sent us in circles. Admin couldn't explain why the enterprise license was blocking it. The whole session was a live demonstration of what happens when a platform has every resource in the world and still can't ship a smooth developer experience.
What struck me wasn't the bugs -- it's the contrast. When I work with Claude-based tooling, iteration is fast. You hit a wall, you work around it, you ship. With the Microsoft stack, every step has a different UI, a different permission model, and a different team that owns it.
And yet most enterprise AI budgets are going to Microsoft, because that's where the existing agreements are. I understand the logic. I don't agree with it. The best AI tool isn't the one already in your contract. It's the one your team can actually use. Companies that figure that out early are going to move faster than the ones still waiting on Copilot to catch up to what Claude could do today.
AI ToolsEnterprise TechnologyAdoption
Week of June 1, 2026
Your Productivity 10x Is Their Productivity 10x
“If my productivity can go from 1x to 10x, so can the bad guys' productivity.”
Preparing a board presentation this week and working through how to frame AI risk in a way that resonates with non-technical directors. One board member was especially focused on bad actors and what the organization should worry about. I've landed on a framing that clicks with people. If my productivity can go from 1x to 10x, so can the bad guys' productivity. But it's not just that existing threats get faster. The bar to become a bad actor drops dramatically. I ran a simple network scan on my home setup using an AI coding tool. It came back 30 minutes later with everything mapped out. No specialized training needed. That example tends to land harder than abstract warnings about cybersecurity. When a board member can picture someone with no technical background doing real damage, the risk stops feeling theoretical.
AI RiskBoard GovernanceCybersecurity
Week of May 25, 2026
The BI Role That No Longer Exists
“The job description changed faster than they could fill the position.”
Talked with a client this week who has been trying to hire a data analytics person for months. They've struck out on multiple candidates, and somewhere along the way, the role itself shifted underneath them. People across the organization started pulling their own reports using AI tools, and now the client is asking a fair question: do we still need this hire, or do we need a contractor to set up the foundation and revisit in 18 months? The job description changed faster than they could fill the position. What they really need hasn't gone away. Data governance, accuracy, business context for the numbers. But the delivery mechanism is changing so fast that committing to a full-time role feels premature. I'm seeing this pattern more often. The roles aren't disappearing, but they're shapeshifting mid-search.
AI AdoptionWorkforce PlanningChange Management
Week of May 18, 2026
Every Department Wants the Same Chatbot
“Three different teams described three different projects, but they were all asking for the same thing.”
Reviewed notes from several conversations at a client this week and noticed something I probably should have caught sooner. Multiple departments, each with their own priorities and OKRs, had independently arrived at the same request: a conversational interface their teams could use to query internal knowledge. One group wanted it for franchisee support. Another wanted it for onboarding resources. A third was thinking about customer-facing use cases. Three different teams described three different projects, but they were all asking for the same thing. This happens more than you'd think. When a company doesn't have a central AI strategy, every group reinvents the wheel in parallel. The fix isn't complicated. Someone just has to notice the overlap before three separate tools get built.
AI StrategyKnowledge ManagementOrganizational Dynamics
Week of May 4, 2026
Meetings Are My Last 1x Bottleneck
“My productivity is 10x or 20x or 30x, but my meeting productivity is still 1x.”
Had a conversation with another consultant this week about productivity gains from AI. I rattled off all the things I've automated: meeting transcripts get downloaded and filed by client, action items turn into Google Tasks at end of day, LinkedIn posts get drafted from stories told in calls. Then I stopped and realized something. My productivity is 10x or 20x or 30x, but my meeting productivity is still 1x. Meetings haven't changed at all. I can only get so much done in a meeting, but outside of meetings I can do dramatically more now. Which means meetings are exponentially more expensive than they used to be. I'm building toward a system where I can just say things during a meeting and they happen. Send the agreement, schedule the follow up, pull the data. If meetings become working sessions instead of talking sessions, that's when the next jump happens.
AI AdoptionProductivityConsulting
Week of April 27, 2026
The Billable Hour Problem Nobody Wants to Solve
“If I'm doing more with less, I got to actually bring in more clients to maintain the same level of profitability.”
Had a conversation this week with a former consulting executive about AI adoption inside research and professional services firms. We got into the tension around billable hours, and he nailed it: if I'm doing more with less, I got to actually bring in more clients to maintain the same level of profitability. I keep running into this with law firms and consulting shops. The pitch is efficiency, but efficiency in a billable hour model means you just cut your own revenue. One firm I work with could automate a task that used to take five hours down to 30 minutes. Great, except now they bill for 30 minutes instead of five hours. The math works against adoption. Until these firms rethink their pricing model, AI is going to feel like a threat dressed up as an opportunity.
AI AdoptionChange ManagementProfessional Services
Week of April 20, 2026
The Company That Never Built Software Before
“Having a software team is very expensive, and it's a whole new thing. Now it's not as expensive.”
Spent time this week with a client that has strong product market fit, great distribution, and loyal customers, but has never had an internal software development team. They've always outsourced tech and for good reason. Their leadership asked me to help them figure out an AI strategy, and my feedback surprised them: you should actually lean into technology. That's the opposite of what I tell most companies, where founders obsess over tech when they should be selling. But this client has the reverse problem. The CEO put it well when he said one employee was spending five days a month reading emails and putting them into a spreadsheet. Having a software team is very expensive, and it's a whole new thing. Now it's not as expensive. With a small internal team of two or three people, they could start building real capability. The trick is figuring out when something should stop running on someone's laptop and start running somewhere permanent.
AI StrategyChange ManagementAI Engineering
Week of April 14, 2026
The CEO Who Became a Developer Overnight
“He called me the next day and said it was the best thing he'd seen in 20 years.”
Showed a CEO a coding tool two weeks ago. He called me the next day and said it was the best thing he'd seen in 20 years. Now he's building internal reports, pulling data from email platforms, and generating analysis that used to take his team days. His president told me it transported the CEO back to the level of engagement he had 15 years ago when he was hands-on building the business. Meanwhile, at a completely different client, a law firm innovation team that started with basic document review is now building custom AI workflows on their own. The pattern is the same everywhere I look: the people moving fastest aren't waiting for permission or a formal strategy. They're just building.
AI AdoptionLeadershipAgent Deployment
Week of April 13, 2026
Office Hours Drop Off Is Completely Normal
“The peer to peer seems to go over much better when it's just like, show me how you're using it.”
Had a biweekly check in this week with a legal AI vendor deployed at a law firm client. They reported 112 monthly active users and 98 weekly active users, which they said was strong for this stage. But attendance at weekly office hours had dropped to nearly zero after just two weeks. I asked if there were techniques to stave off the drop off. The vendor confirmed it's completely normal. People stop coming because they've figured out the basics. What actually keeps momentum going is internal peer conversations. The peer to peer seems to go over much better when it's just like, show me how you're using it. We're now setting up a lunch and learn built around an AI champions model, where attorneys demo their own workflows to colleagues. I've seen this pattern across several companies now. My training has limited shelf life. A colleague showing their actual daily use case sticks much longer.
AI AdoptionChange ManagementLegal
Week of April 7, 2026
The Dangerous Middle of AI Adoption
“Her team sent out AI-generated analysis with bad numbers because nobody in the middle tier thought to question it.”
Had a conversation with a CFO this week about who's most at risk when AI gets things wrong. It's not the junior people -- they're learning new tools anyway and don't pretend to know the answers. It's not the senior people -- they have enough experience to spot when something looks off. It's the mid-career folks. They know enough to feel confident but haven't seen enough cycles to catch the subtle errors. One exec told me her team sent out AI-generated analysis with bad numbers because nobody in the middle tier thought to question it. That's the real danger zone of AI adoption right now.
AI AdoptionData AccuracyRisk Management
Week of April 1, 2026
Voice AI Agents Are Ready for Production
“Callers can't tell they're talking to an agent. Six months ago this wasn't possible.”
Deployed an inbound call handling agent for a retail client this week. Latency is under 500ms. Callers can't tell they're talking to an agent. Six months ago this wasn't possible at production quality. Now it's table stakes. The companies that figure out voice-first AI interactions will have a massive advantage in customer-facing workflows.
Voice AIRetailAgent Deployment
Week of March 25, 2026
The Meeting Recording Goldmine
“If you're not recording your meetings, you're leaving the most valuable data your business produces on the floor.”
Did 14 stakeholder interviews in a single day for an AI strategy engagement. Recorded every one. Then used Claude to answer questions about what specific people said across all 14 conversations. Transcripts are the sawdust of business. If you're not recording your meetings yet, you're leaving the most valuable data your business produces on the floor.
StrategyDataStakeholder Interviews
Week of March 18, 2026
Copilot Lock-In Is Real
“You can't trial Copilot. You can't run it against ChatGPT or Claude to see which one your team actually opens more than once.”
A client asked us to evaluate Microsoft Copilot. We created a Microsoft 365 account just to test it. You can't trial Copilot. You can't run it against ChatGPT or Claude to see which one your team actually opens more than once. The most nuanced requirement of AI adoption is habit formation. Building that reflex takes experimentation, not a 12-month contract.
Microsoft CopilotAdoptionHabit Formation
Week of March 11, 2026
Document Extraction at Scale
“Accuracy went from 78% with a single model to 95%+ with the multi-model approach.”
Shipped a multi-model document extraction system for a commercial real estate client. No single model is best at everything. We built a pipeline that routes different document types to different models. Accuracy went from 78% with a single model to 95%+ with the multi-model approach. The error rate dropped so dramatically that the total cost of processing went down by 40%.
Document AIMulti-ModelReal Estate
Week of March 4, 2026
The Executive AI Operating System
“The hard part isn't the AI. It's the data plumbing.”
Started building what I'm calling an Executive AI Operating System for a client CEO. A personal knowledge base that gets automatically fed with meeting transcripts, financial reports, board materials, and industry news. Then an AI layer on top that can answer questions, draft communications, and surface patterns. The hard part isn't the AI. It's the data plumbing.
Executive AIKnowledge BaseAutomation
Week of February 25, 2026
The Workshop That Changed Everything
“Started the day with skepticism and ended with a prioritized list of 15 use cases.”
Ran a full-day AI leadership workshop for a pharmaceutical company's IT and executive team. Started the day with skepticism and ended with a prioritized list of 15 use cases. The session formula works: 30% teaching, 30% interaction, 40% hands-on application with their actual business data. The moment they see AI working on their own problems, the resistance evaporates.
WorkshopsPharmaChange Management
Week of February 18, 2026
PE Firms Are Waking Up
“Third private equity firm this quarter asking about AI readiness across their portfolio.”
Third private equity firm this quarter asking about AI readiness across their portfolio. The pattern is consistent: the PE firm wants to know which portfolio companies are ready for AI, what the quick wins are, and how to roll out a standardized approach across 10-20 companies. This is becoming a repeatable playbook.
Private EquityPortfolioAI Readiness
Week of February 11, 2026
The Agent That Replaced a Spreadsheet
“The spreadsheet had been maintained by two people for three years. We replaced it in four days.”
Built an agent this week that replaced a 47-tab Excel spreadsheet a client was using to track vendor compliance. The spreadsheet had been maintained by two people for three years. The agent now ingests vendor documents, extracts compliance data, flags exceptions, and generates weekly reports. Total build time: four days. The two people who maintained the spreadsheet are now doing higher-value work.
Agent DeploymentAutomationCompliance
Week of February 4, 2026
Why Most AI Pilots Fail
“The model worked. The integration worked. But nobody changed how they did their job.”
Reviewed three failed AI pilots for a new client this week. Same pattern every time: the pilot was technically successful but organizationally abandoned. The model worked. The integration worked. But nobody changed how they did their job. AI adoption is a change management problem disguised as a technology problem.
StrategyChange ManagementAdoption
Week of January 28, 2026
Board-Ready in 30 Days
“Three phases, $24M transformation roadmap, full governance framework. The board approved it unanimously.”
Delivered a board-ready AI strategy package for a $1B research organization. Three phases, $24M transformation roadmap, full governance framework. The board approved it unanimously. The key was framing AI not as a technology initiative but as an operational efficiency play with measurable ROI at each phase.
StrategyBoard PresentationResearch
Week of January 21, 2026
The Data Nobody Knew They Had
“Every company I walk into has the same blind spot: they're sitting on massive amounts of unstructured data they've never thought to use.”
Every company I walk into has the same blind spot: they're sitting on massive amounts of unstructured data they've never thought to use. Meeting recordings, email threads, support tickets, internal wikis. The first step in every engagement is showing them what they already have. The AI part is easy once you see the data clearly.
Data StrategyDiscoveryUnstructured Data
Week of January 14, 2026
Retail AI Is Different
“You can't mandate adoption. You have to make the tool so obviously useful that store managers pull it in voluntarily.”
Spent the week embedded inside a 310-store retailer mapping AI opportunities across every department. Retail is different from every other vertical we work in. The franchise model means every AI deployment has to work across hundreds of independent operators. You can't mandate adoption. You have to make the tool so obviously useful that store managers pull it into their workflow voluntarily.
RetailFranchiseAdoption
Week of January 7, 2026
Starting the Year with Conviction
“Start with the work. Not the technology. Not the vendor. The work.”
First week back. Three new client conversations, all the same question: 'We know AI matters, but we don't know where to start.' The answer is always the same: start with the work. Not the technology. Not the vendor. The work. Find the workflow that hurts the most, and deploy an agent there first. Everything else follows.
StrategyNew YearDeployment
Why ACG
Operators who build. Not analysts who advise.
After 20+ years building AI companies and 170+ startup investments, we kept seeing the same gap: companies know AI matters, but they cannot get it to work inside the business. That's the gap ACG fills.
3 AI companies founded and acquired
20+ years building AI systems before the current hype cycle
Senior operators only. No junior consultant bench.
Everything is built in your stack, under your accounts.
Founder
Robbie Allen
Managing Director
Founded Automated Insights, the first generative AI company, before co-founding Infinia ML and Bionic Health. Two Masters from MIT. Cisco's youngest Distinguished Engineer. 8 AI patents. 170+ startup investments.
3 AI companies founded10 tech booksNC Tech Executive of the Year
Serial entrepreneur. Founded and scaled ChannelAdvisor from startup to IPO (NYSE: ECOM). Brings deep experience in building and scaling technology companies.
An AI product leader, systems architect, and hands-on operator who turns complex workflows into production-ready intelligent systems. Builds automations, agentic workflows, and internal tools across SaaS, data, and operations to move teams from AI experimentation to measurable business outcomes.
Alex Krawchick
Executive Director
Revenue and marketing strategist. Builds go-to-market engines and helps clients think about AI's impact on their customer-facing operations.
Researcher and writer with a background in philosophy, computer science, and legal research. Supports client engagements with analysis, writing, and project research.
No. We bring the technical capability. Your team brings the domain knowledge. We build the systems, deploy them in your infrastructure, and train your people to operate them. If you later want to bring the work in-house, you own everything.
You do. Everything runs in your infrastructure, under your accounts. There is no vendor lock-in or dependency. When we leave, you keep running.
We target quick wins in the first 30 days. Transformation partnerships begin with a 3-month term, then continue month-to-month. Workshops and assessments are standalone ways to start.
We work with mid-market companies doing $50M-$500M in revenue. Our experience spans retail, legal, pharma, healthcare, private equity, commercial real estate, consumer products, media, research, and professional services.
They send junior analysts to write slide decks. We send senior operators to work alongside your team and build working systems. Our engagements cost 65% less than Big 4 consulting.
The next move
Ready to put AI to work?
Bring us the business problem. We will help you decide whether the next move is a workshop, an assessment, a build, or an ongoing partnership.